Business Process Analyst

Gauteng, JHB - Central
R 850,000 - R 1,200,000 Annually Cost To Company

Location: On-site in Parktown, Johannesburg
Position Type: Permanent
Salary: R850,000 – R1,200,000 per annum

Do you see messy processes and immediately start imagining a cleaner, smarter way of working?

We are looking for a talented Business Process Analyst who can dive into complex operations, uncover inefficiencies, and transform them into clear, practical, and well-controlled processes.

This is your opportunity to influence how an organisation works—from mapping current processes to designing improved future-state solutions.

What you’ll be doing:

• Analyse and document end-to-end business processes
• Facilitate stakeholder interviews and process discovery workshops
• Create As-Is and To-Be process maps, workflows, and swimlane diagrams
• Identify opportunities for simplification, standardisation, and automation
• Conduct impact assessments and gap analyses
• Support business process re-engineering and continuous improvement initiatives
• Develop and maintain Standard Operating Procedures, work instructions, and operating models
• Help establish process documentation standards and maintain a central process repository
• Ensure documentation supports governance, compliance, and internal controls
• Develop training materials, user guides, and process walkthroughs
• Support the implementation and adoption of new or improved processes
• Work closely with business, systems, compliance, and operational stakeholders

What you’ll need:

• A degree in Business, Engineering, or Computer Science
• Formal Business Analysis training
• 3 to 5 years of experience as a Process Analyst
• Proven experience producing business and process-flow documentation
• Experience documenting SOPs, work instructions, and operating models
• Experience with process re-engineering projects
• Knowledge of process-improvement methodologies
• Strong workshop facilitation skills
• Excellent written and verbal communication skills
• Strong analytical ability and exceptional attention to detail

Highly advantageous:

• A relevant postgraduate qualification
• Training in business process engineering, software development, or software products
• Experience within business systems, software products, or software development environments

You will thrive in this role if you are delivery-focused, adaptable, confident with stakeholders, and passionate about making processes work better—not just look better on paper.

Ready to map out your next career move?